At Blissful Connections, your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988.

Collection of Personal Information

When you purchase a book or book a coaching session through our website, we collect personal information such as your name, email address, billing and shipping address, and payment details. For coaching sessions, we may also collect additional information relevant to providing personalized coaching services, such as your relationship status, challenges, and goals. This information is collected solely for the purpose of processing your order, delivering your purchase, and providing you with the best possible service.

Use of Personal Information

We use your personal information to:

• Process and fulfill your book orders.
• Schedule and conduct coaching sessions.
• Communicate with you about your orders and coaching sessions, including confirmations and updates.
• Provide customer support and respond to your inquiries.
• Send you information about our books, coaching services, promotions, and updates, if you have opted in to receive such communications.

Disclosure of Personal Information

We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are required to comply with strict privacy obligations.

Confidentiality in Coaching Sessions

All information shared during coaching sessions is treated with the utmost confidentiality. We will not disclose any personal information discussed in coaching sessions without your explicit consent unless required by law (for example, if there is a risk of harm to you or others). We take every precaution to ensure that your coaching sessions are private and secure.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses secure payment gateways and encryption technologies to safeguard your payment information.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us at admin@blissfulconnections.com.au, and we will respond to your request promptly.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review it periodically.